Independent Research Guide
Does ProDentim currently have a 60-day money-back guarantee?
Yes. The current written ProDentim refund policy provides a 60-day refund window beginning on the day the order is delivered. The policy contains specific return steps, so the guarantee should be understood through the written terms rather than only through a promotional badge.
When does the 60-day window begin?
The current refund page says the period begins when the package is delivered, not when the order is placed. It recommends checking carrier tracking to confirm the delivery date.
Because policies can change, a buyer who expects to rely on the guarantee should save the order confirmation, tracking information and the current policy details.
Current ProDentim refund process
- Confirm that the request is still inside the 60-day period measured from delivery.
- Contact the vendor's product support and identify the request as a refund request.
- Return all bottles required by the policy, with identifying order information and the packing slip.
- Keep shipment/tracking proof for your return.
- Allow processing time after the returned package reaches the vendor.
For the exact current instructions and return destination, use the vendor's official refund policy page rather than relying on an affiliate summary.
Do empty bottles need to be returned?
The vendor's current policy says to send back all bottles, whether empty or not. It also asks for the packing slip and enough identifying information—such as name, email and order details—to locate the purchase.
This is important because a vague phrase such as “no questions asked” can make a guarantee sound simpler than the operational policy. The return requirement is part of the current process.
Who pays return shipping?
The current refund page states that the vendor does not cover return shipping costs. Therefore, describing the guarantee as literally “risk free” could be misleading: even if the product purchase is refundable under the policy, a return can still involve postage and time.
How long can a refund take?
The policy says processing after the returned package is received can take roughly 5 to 10 days, and the time for the credit to appear can also depend on the bank or card company.
What the guarantee does—and does not—tell you
A refund policy can reduce financial risk, but it is not evidence that the supplement is effective. Likewise, a money-back badge does not prove clinical benefit, safety for every person or a guaranteed outcome.
Use the guarantee as one buyer-policy factor alongside the price, current label, safety considerations and your own oral-health needs.